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Administration for Children and Families

Secure Sign-In * SSI

Welcome

Introduction: Secure Sign-In is a web gateway for safely accessing participating HHS-ACF applications. Additionally, it allows users to change or add their own personal information such as name, title, e-mail address, and telephone number.

Getting Started: To access Secure Sign-In, open an Internet browser window (preferably Internet Explorer version 6.0 or higher) and type the web address https://extranet.acf.hhs.gov/SSI/ . For quicker access, add the Secure Sign-In login screen to the browser's Bookmarks or Favorites.

When entering SSI for the first time, users are required to change their password for security purposes. Follow the on-screen instructions to change the password as there are specific requirements.

In addition to changing the password, users must also enter a Challenge Question and Answer. The Challenge Question section was created so that if you ever forget your password, you can click the Forgot Password link from the “Login” screen and answer the challenge question you created (ex. what is my grandmother's first name). A new password is then automatically sent to your e-mail account without you ever having to contact your Grants Office.

To begin using a program, click the application button containing the name of the desired program.

Graphic showing the location of the buttons to click to launch an application.

The Internet connection with SSI is automatically ended after 10 minutes of inactivity. Click any action button within 10 minutes of logging into SSI to retain the connection. This does not affect the connection with any application you have already launched.

SSI Support and Help: Definitions are available for many items on each screen; click the label next to the box in question for brief, specific information. For technical assistance, send e-mail to app_support@acf.hhs.gov .